Introduction

Although courses generally follow a vanilla instance with the default documentation, they are always adapted to customers needs so you don't spend time on functions which are not relevant to you.

IT Asset Management Courses

ITAM-101: Introduction to xAssets ITAM

A foundation course introducing the xAssets ITAM platform, its purpose, and how it supports IT asset management processes.

• Overview of ITAM principles and their importance in modern organizations.
• Introduction to the xAssets ITAM interface, navigation, and core modules.
• Setting up a basic ITAM environment (user accounts, initial configuration).
• Real-world examples of how xAssets ITAM solves common IT challenges.

ITAM-102: Asset Discovery and Inventory Management

Learn how to use xAssets to discover, track, and manage IT assets across your network.

• Configuring network discovery tools and agents in xAssets.
• Managing hardware and software inventory data.
• Handling duplicate assets and ensuring data accuracy.
• Best practices for maintaining an up-to-date asset repository.

ITAM-201: Software License Management with xAssets

A practical guide to managing software licenses, compliance, and optimization using xAssets ITAM.

• Importing and managing software license agreements in xAssets.
• Tracking license usage and entitlements.
• Identifying over- or under-licensed software to optimize costs.
• Preparing for software audits with xAssets reports.

ITAM-202: IT Asset Lifecycle Management

Explore how xAssets supports the full IT asset lifecycle, from procurement to disposal.

• Mapping the IT asset lifecycle in xAssets (acquisition, deployment, maintenance, retirement).
• Configuring workflows for asset requests and approvals.
• Managing asset depreciation and disposal processes.
• Case studies on lifecycle management success with xAssets.

ITAM-301: Advanced Reporting and Analytics

Unlock the power of xAssets’ reporting tools to drive data-driven ITAM decisions.

• Overview of xAssets reporting features and dashboards.
• Creating custom reports for hardware, software, and compliance.
• Analyzing trends and KPIs (e.g., asset utilization, cost savings).
• Exporting and sharing reports with stakeholders.

ITAM-302: Integration with ITSM and Third-Party Tools

Learn how to integrate xAssets ITAM with ITSM platforms and other enterprise tools.

• Configuring integrations with popular ITSM tools (e.g., ServiceNow, Jira).
• Syncing asset data with helpdesk and procurement systems.
• Troubleshooting common integration issues.
• Best practices for a unified IT ecosystem.

ITAM-401: Security and Compliance in xAssets ITAM

Focus on using xAssets to enhance IT security and meet regulatory requirements.

• Managing asset security policies and access controls in xAssets.
• Tracking compliance with standards (e.g., ISO 27001, GDPR).
• Identifying and mitigating risks (e.g., unpatched software, lost devices).
• Auditing asset security with xAssets tools.

ITAM-402: Mobile Device Management with xAssets

Master the management of mobile devices and BYOD policies using xAssets ITAM.

• Setting up mobile device tracking in xAssets.
• Managing mobile software licenses and configurations.
• Implementing BYOD policies and security measures.
• Handling mobile asset disposal and data wiping.

ITAM-501: xAssets ITAM for Administrators

An advanced course for ITAM administrators to configure and optimize xAssets for their organization.

• Advanced configuration options (e.g., custom fields, workflows).
• User and role management for secure access.
• Performance tuning and system maintenance.
• Backup and recovery procedures for xAssets data.

ITAM-502: Building an ITAM Program with xAssets

A strategic course for leaders to design and implement an effective ITAM program using xAssets.

• Defining ITAM goals and aligning them with business objectives.
• Building an ITAM team and defining roles with xAssets support.
• Developing policies and processes using xAssets features.
• Measuring program success and continuous improvement.

Fixed Asset Management Courses

FAM-101: Introduction to xAssets FAM

A beginner’s guide to understanding and using xAssets Fixed Asset Management software for tracking and managing physical assets.

• Overview of fixed asset management principles and their role in business operations.
• Introduction to the xAssets FAM interface and key functionalities.
• Setting up initial configurations (e.g., asset categories, locations).
• Practical examples of managing common fixed assets like equipment and property.

FAM-201: Fixed Asset Tracking and Registers

Learn to create, maintain, and utilize fixed asset registers within xAssets for accurate tracking and reporting.

• Setting up and customizing asset registers in xAssets.
• Recording asset details (e.g., acquisition date, cost, location).
• Managing asset transfers, updates, and reconciliations.
• Generating reports from the asset register for audits and reviews.

FAM-301: Depreciation and Valuation with xAssets

Master the calculation and management of depreciation and asset valuation using xAssets tools.

• Overview of depreciation methods (e.g., straight-line, declining balance).
• Configuring depreciation schedules in xAssets.
• Valuing assets based on cost, market value, or revaluation.
• Handling depreciation adjustments and financial reporting.

FAM-401: Maintenance and Lifecycle Management

Explore how xAssets supports the maintenance and lifecycle management of fixed assets from acquisition to disposal.

• Setting up maintenance schedules and tracking in xAssets.
• Managing asset repairs, upgrades, and condition monitoring.
• Planning and executing asset disposals or retirements.
• Analyzing lifecycle costs to improve asset management decisions.

FAM-501: Advanced FAM Administration and Compliance

An advanced course for administrators to configure xAssets FAM, ensure compliance, and optimize fixed asset processes.

• Advanced configuration (e.g., custom fields, workflows, security roles).
• Ensuring compliance with standards (e.g., IFRS, GAAP).
• Auditing fixed assets and resolving discrepancies in xAssets.
• Integrating FAM data with financial and operational systems.