IT Asset Management Guide

IT Asset Management Guide

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Introduction

IT Asset Management Overview

Planning the Installation

IT Asset Management Configuration

Getting Started

Preparing the Browser

Logging on for the First Time

Using the System

Integrations and Network Discovery

Active Directory Integration

Setting up Reference Data

Discovering the Network

Discovery Architecture

Discovery Architecture Overview

Choosing a Discovery Strategy

Bandwidth Requirements

Running Discovery Scripts

Discovery Agent

Discovering a Network

Discovering a Network

Preparing for Discovery

Running Discovery

Analysing Discovery Problems

Editing Discovery Scripts

Scheduling Discovery Scripts

Floppy Disk Discovery

USB Stick Discovery

Windows Firewall Discovery

The PCAnalyser Folder

Manual Discovery and Logon Scripts

SQL Server Discovery

Loading Discovery Data

Credential Packs

Asset Inventory

Asset Inventory Overview

Analysing Discovered Data

Discovered Data for a Single Asset

Hardware Analysis by Attribute

Field Unit Conversion

Asset Management

Definition of an Asset

Selecting Assets

Creating Asset Records

Custodian Affinity

Joiners and Leavers

Due for Disposal

Query Results Display

Deleting Assets

Reclassification

Parent Child Relationships

Attaching Images and Documents to Assets

Historical and Change Reporting

Additions and Changes

Installations, Moves, Additions and Changes (IMACS)

Email Notifications

Contracts

Spares and Storage

Spares and Storage Overview

Moving an Asset into Storage

Deploy Assets from Storage

Software Licencing

Software Licencing Overview

Software Installed on a Computer

Software Products

Software Licences

Assigning Computers to a Licence

Licensing Position

AI Software Recognition

Upgrade Licences

Unrecognised Software

Software Updates

Creating Software Titles Manually

Tasks

Adding New Incidents

Completed Incidents

Change Requests

How To

How to Add a New Asset Manually

How to Import Assets from a Spreadsheet

How to Move an Asset to a Different Location

How to Transfer an Asset to a Different Custodian

How to Retire or Dispose of an IT Asset

How to Bulk-Update Asset Fields

How to Do an Advanced Search for Assets

How to Set Up Network Discovery for the First Time

How to Check Software Licence Compliance

How to Create a Custom Report or Query

How to Export Query Results to Excel

How to Track a Warranty

How to Attach Documents or Images to an Asset

How to Classify Unrecognised Software Titles

How to Install a Second Collection Server for a Separate Network